Why wont alexa play amazon music1 min readReading Time: < 1 minutes
There are a few reasons why Amazon Music might not be playing through Alexa. One possibility is that you have not linked your Amazon account to your Alexa device. Another possibility is that there may be an issue with your Amazon Music subscription.
To link your Amazon account to your Alexa device, open the Amazon Alexa app on your smartphone or tablet. In the menu bar at the top of the screen, select "Settings" and then "Accounts." Under "Linked Accounts," select "Add Account." Select "Amazon Music" and then follow the on-screen instructions to sign in to your Amazon account.
If you are having trouble playing Amazon Music through Alexa, the first thing to check is that your Amazon Music subscription is active. To check your subscription status, open the Amazon Music app on your smartphone or tablet and select "Settings." Under "Subscription," make sure that "Active" is checked.
If your Amazon Music subscription is active and you have linked your account to your Alexa device, the next thing to check is your internet connection. Make sure that your device is connected to the internet and that you have a strong Wi-Fi or cellular signal.
If you are still having trouble playing Amazon Music through Alexa, contact Amazon customer service for assistance.